Italiano
Online dispute resolution
We try to always do our best to please the Customer. If it happens to make a mistake, we will be the first person to try to solve the problem as soon as possible, going against the Customer and trying to find the best solution as soon as possible. We kindly ask, in case you have to encounter problems of this type, to contact us before arriving at unpleasant controversies or methods of resolution much longer and expensive.
To solve the problems of online consumers fairly and effectively, without going to court
If you have problems with products or services purchased online, you can use the platform made available by the European Commission to file a complaint and find a solution from an independent dispute resolution body.